Field Service Engineer - Quanzhou, 中国 - ASML

描述

Description

Daily machine trouble shooting and support customer machine schedule down and unscheduled down case

Has some freedom of actions, partly determine the "what" to be achieved. Execute and support the problem solving. Works within basic contexts.
* Sphere of influence in broad products / functionalities and cross-sector.
* Contributes, explanators or supports impact

Operates in team. Act as a resource for users on routine malfunctions. Interfaces
with customer process engineer or senior engineer level.
* Has little customer interaction in customer environment with customer senior
engineer level.
* Has little or no account team involvement.

*Works in shifts/mostly located at customer site

Handles clear problems.
* Defines and analyses more complex problems; freedom to decide possible causes.
Recognizes immediate consequences. Contributes to improvements in process,
procedure at function level.

Is technically skilled at a high level (L3). Is able to find info and knowledge about
parts in databas*
* Knows the functionality of the main product modules/sub-modules and attunes to environment processes.

Communicates clearly about technical subjects to less experienced engineers.
* Has moderate technical impact to customer.