Assistant Client Services Manager China - Huangpu, 中国 - HSBC

描述

Markets & Securities Services (MSS)

Markets & Securities Services enables our corporate and institutional clients to access financial markets and liquidity, unlock investment opportunities, manage risk and transact seamlessly. We do this by bringing together financing solutions; sales, trading and distribution across multiple asset classes; research; clearing and settlement; global and direct custody; and asset servicing. Our global network is combined with emerging markets leadership and specialist expertise, giving clients the confidence to go where the growth is and capture new opportunities.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Identifies business opportunities to increase customer base and promote new product/services, and contributes to the Bank's profitability

Manages customer relationships, increases customer satisfaction and maintains the bank's leading position in market share and top rated service ranking.

Keeps clients updated in a timely manner of all changes in regulations, rules and local market.

Coordinates and organizes client visits, meetings with regulators and market infrastructures, industry events, etc.

Supports client onboarding progress to ensure continuous delivery of premium services to cross-border clients

Ensure effectiveness and efficiency of staff

Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

To be successful in the role, you should meet the following requirements:

Fluent in both written and spoken English.

Have prior experience in the custodian bank or securities industry, and be familiar with the QFI, CIBM business and have broad knowledge of settlement process of A/B share and interbank bond markets.

Able to work independently without much guideline/precedent.

Strong capacity to manage client interests and be customer focus. Strong interpersonal and communication skill.

Holding of "Certification of Securities Professional" issued by SAC is preferred.