Guest Services Agent - Hong Kong Island

We are seeking a Customer Service Agent to join our global reservation team in Hong Kong. · ...

Answer guest requests via telephone, email, chat and mobile devices. · ...

<p_Handle inbound and outbound call activities in Contact Centre especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents Plan and suggest the strategy to deal with complicated and complaint ...

Responsibilities · o Handle inbound and outbound call activities in Contact Centre · o Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. · o Plan and suggest the strategy to deal w ...

We are looking for a Senior Software Engineer to join our team. You will be part of an entirely new team getting formed with a laser focus of building an AI Middleware for the enterprise. · For those who excel at navigating intricate, fast-moving projects, overcoming tough techni ...

+Responsible for designing and implementing AI systems and agents. · +Architecture design and implementation of AI systems and agents. · Data processing framework development to connect multiple data sources to monitoring systems. · ...

As Senior Operation Excellence Manager in Customer Service Division, you will lead a team of Operation Planning Team to develop and implement strategic & innovation roadmap featuring different workflow flow and process for CS day-to-day work task. Be the champion to drive transfo ...

The company's Anti-Fraud Team leverages advanced blockchain data and AI technologies to protect users and platforms from scams abuse and other fraudulent activities. · Develop and optimize machine learning models with a focus on transformer-based architectures tailored for fraud ...

Job summary:Implementation Manager · Invoca leads the revenue execution platform market by using AI to link online marketing with offline sales teams and optimize every stage of the buying journey.Project & Portfolio Management: Oversee a portfolio of customer implementation proj ...

To design revamp training curriculum for agents agency managers materials meet AXA culture business goal. · Identify training needs results analysis · ...

Assistant Business Development Manager – Tied Agent Channel job at AXA Hong Kong and Macau. · ...

This role involves ensuring effective communication and resolution of issues between stakeholders in an eMPF call center operation. · Manage a special customer care team to handle demanding customers. · Monitor communication between complainants and internal call agents. · ...

+Job summary · The Assistant Manager/ Manager, Agency Recruitment will play a pivotal role in driving the recruitment strategy for AXA agency channels. · +ResponsibilitiesSupport Agency Recruitment & Marketing Director with agency recruitment initiatives on MCV talent acquisition ...

Facilitate the growth of Regular Pay Saving and Protection Plans in bank channels Station in assigned bank partner's branch to provide professional insurance planning services to customers Achieve the insurance sales targets by collaboration with bank branch sales staff Build str ...

We are seeking an Assistant Accountant to join our Finance Department at KPMG China. · We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, · Handle accounts paya ...

About AXA Hong Kong and Macau · AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. · As one of the most diversi ...

KPMG China provides multidisciplinary services from audit and tax to advisory with a strong focus on serving clients needs and their industries. · ...

Support payroll processing to ensure accuracy and timeliness.Manually calculate and validate various remunerations and incentive payment on meticulous manner for multiple distribution channels. · ...

We are looking to expand the procurement team with a Buyer to provide vital support to the Technical Department. · ...

We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, · Responsibilities:Independently calculate and validate remuneration and incentive payment on a meticulous manner for distribution cha ...