- Assist Koch corporate card users and travelers with travel and expense inquiries,
- Inquiries and contacts through compass incidents, tickets and tasks consisting of corporate card support including but not limited to card applications, configuration support, declines, charges and delinquency process, expense tool, reporting requests and general travel questions requiring support from Koch's travel agency.
- Closely collaborate with Koch's Travel and Expense team in Wichita and Atlanta in the United States, Singapore, Bengaluru in India, Expense tool IT support and Citi Card help desk. Who You Are (Basic Qualifications)
- 2-4 years of experience with corporate travel and expense
- Customer service experience
- Experience and knowledge of compass application, Concur, or similar expense tracking tool
- Experience driving process efficiencies and effectiveness.
- Customer service experience
- Experience in driving process efficiencies and effectiveness
- Proven Process stabilization & improvement experience
- Proven People Management skills
- Client & Stake holder management
- Profound knowledge of driving Compliance, Company policies and business Controls parameters
- Proven skills set to manage remote transitions.
- Exposure & Experience in Reporting, Reconciliations & Analytics
- Create and ensure to have the Process documents always updated.
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Travel & Expense Analyst - Shanghai, 中国 - Koch Global Services
描述
What You Will Do
Excellent Communication skillsExperience being proactive and seeking to anticipate customers' needsGeneral Financial / Business Analysis experience – gathering data, understanding business drivers,Intermediate + knowledge of ExcelGeneral understanding of accountingGeneral understanding of business needs
What Will Put You Ahead
