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Otis College of Art and Design Qingdao, 中国 全职Date Posted: · Country: · China Location: · LOC3382: 22/F, Everbright Financial Center, No. 67 Hongkong West Road, Qingdao, Shinan District, Shandong, China 职位名称 · 服务销售经理 · 角色概述 · 您想加入一家真正国际化、以人才为导向、重视安全、道德、质量、创新和员工机会的公司吗? · 奥的斯正在不断发展壮大,我们正在招聘一名青岛地区或业务的销售经理,向服务分公司总经理 ...
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Hyatt Corporation Qingdao, 中国 全职Host - Front Desk前台宾客服务员 · Hyatt Regency Hyatt Regency Hengqin CN ZhuhaiFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: ZHU000454Local Summary · You will be responsible to provide an excellent and consistent level of service to your customers. · Contributes to the smo ...
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服务运营经理
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海外服务经理
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Hilton Qingdao Golden Beach Qingdao, 中国 全职The Executive Floor Supervisor provides guidance and leadership, ensuring that consistent quality of customer service is provided to all guests in accordance with Hilton brand standards. What will I be doing? As the Executive Floor Supervisor, you will be responsible for performi ...
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Bekaert Qingdao, 中国Be part of something bigger · As the world and the way people live is changing, at Bekaert we believe it's our responsibility to contribute to finding new solutions for the future. Our ambition is to be the leading partner for shaping the way we live and move. And to always do th ...
Guest Service Manager 宾客服务经理 - Qingdao, 中国 - Marriott International
描述
Job NumberJob Category Rooms & Guest Services Operations
Location Le Méridien Qingdao, 112 Yanji Road, Qingdao, Shandong, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
At least 1 year of supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.
Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination.
We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team.If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.
In joining Le Méridien, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
