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Host/Hostess-Lead-领班 - Foshan, 中国 - Marriott International
描述
Job NumberJob Category Food and Beverage & Culinary
Location Courtyard Shunde Longjiang, No 11 Wenhua Road, Longjiang Town, Foshan, Guangdong, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
职位摘要
接听电话,预订就餐,并将用餐信息输入预订系统.维护等候名单并报出准确的等候时间.使用车站旋转图做出适当的座位决定.为大型和特殊需要的团体安排座位.问候客人并确定他们聚会的人数.通过找到一张干净,可用的桌子来让客人就座;拉出椅子;将干净/当前的菜单放在客人面前等.引导客人穿过用餐室,并提供任何需要的帮助.确保地点设置合适,并且每位参与者都有餐巾纸,干净的银器以及标准地点设置中的任何其他物品.全天保持工作区域的清洁.监控餐厅的座位可用性,服务和安全.与客人和其他员工沟通,以满足客人的需求,并确保员工作为一个团队一起工作.
协助管理层招聘,培训,安排,评估,咨询,纪律处分以及激励和指导员工;并作为榜样.遵守所有公司和安全保障政策和程序;向经理报告事故,伤害和不安全的工作条件;并完成安全培训和认证.确保制服和个人形象干净专业,维护专有信息的机密性,并保护公司资产.根据公司标准欢迎和接待所有客人.使用清晰和专业的语言与他人交谈,并以适当的礼仪接听电话.与他人建立和保持积极的工作关系,支持团队实现共同目标,并倾听并适当回应其他员工的担忧.确保遵守质量期望和标准.长时间站立,坐着或走路.在没有帮助的情况下移动,提升,搬运,推,拉和放置重量小于或等于 10 磅的物体.根据主管的要求履行其他合理的工作职责.
首选资格
教育背景:
高中文凭或同等学历.
相关工作经验:
至少1年相关工作经验.
监督经验:
没有监督经验.
执照或认证:
无
万豪国际集团是一个机会均等的雇主.我们相信雇用多元化的员工队伍并维持包容,以人为本的文化.我们致力于在任何受保护的基础上不歧视,例如残疾和退伍军人身份,或适用法律涵盖的任何其他基础.
At Courtyard, we're passionate about better serving the needs of travelers everywhere.
It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.
We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
