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3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司 Wuxi, 中国 全职Description · Wuxi customer support engineer · Minimum Qualifications · Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 1 years · ...
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Microsoft Wuxi, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Johnson Controls Wuxi, 中国 全职Job Title – Principal Enginee r, Controls Engineering · This position is responsible for the development of advanced controls for Chillers products. Work as part of a close-knit team of experienced engineers to apply and enhance your engineering development skills to develop appl ...
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Caterpillar Wuxi, 中国 OTHERJob Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating strong ...
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Bosch Wuxi, 中国 全职Job Description · • Component level requirement engineering: collect and clarify customer requirements and system level requirements,derive them to component requirement · • Component concept and function design · • Deep diving of physical module of design · • Support experiment ...
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Hyatt Corporation Wuxi, 中国 全职Director of Engineering - Hyatt Regency Wuxi · Hyatt Regency Hyatt Regency Wuxi CN WuxiAdministrativeAdministrativeFull-timeReq ID: WUX000215Local Summary · You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategi ...
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ASML Wuxi, 中国 全职Description · : Application Competence Engineer · Support critical apps escalations from local and drive VHV 3rd line to deliver support on time. · Coordinate and introduce ASML new products to the customer and show on-product benefits. · Business development support to identi ...
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Johnson Controls Wuxi, 中国 全职What you will do: · You will take responsibility for pre-sales support by existed experienced knowledge on chiller and HVAC system . The major area is Johnson Controls global Data Center industrial. · We hope you perform a full range of field commercial and technical support fu ...
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Bosch Wuxi, 中国 全职Job Description · Tasks: · Provide inputs to the development headquarters about the Chinese specific regulations and norms. Ensure the implementation of those requirements in the platform products. · Support the project managers for the requirement discussion with customers aim ...
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Seagate Wuxi, 中国 InternAs part of Asia Drive Engineering Organization, China Functional Engineering team is responsible for the technical solutions for Seagate Hard Drive products in quality, reliability and yield improvements. Our team is comprised of five functional groups, covering all aspects of HD ...
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Seagate Wuxi, 中国 InternAs part of Asia Drive Engineering Organization, China Functional Engineering team is responsible for the technical solutions for Seagate Hard Drive products in quality, reliability and yield improvements. Our team is comprised of five functional groups, covering all aspects of HD ...
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Atlas Copco Wuxi, 中国.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovat ...
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Hyperion Materials & Technologies Wuxi, 中国Summary · Supplier Quality Supervisor is responsible for ensuring that the products and services purchased by their company meet high standards of quality. They work closely with suppliers to ensure they're producing quality goods in a timely fashion, and they also monitor suppli ...
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Qualcomm Wuxi, 中国 全职· Company: · Qualcomm China · Job Area: · Engineering Group, Engineering Group > Quality Assurance Engineering General Summary: · Job Target: · 1. Con-work with OSAT, regular monitoring of assembly related process yield/losses, driving continuously yield/losses improvement ...
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Bosch Wuxi, 中国 全职Job Description · Create design specification documents and component test specifications. · Be representative to clarify battery product mechanical requirements within project team (understand mechanical design requirements of the battery components and assembly, including the f ...
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燃料电池制造工程师_ps
1周前
Bosch Wuxi, 中国 全职Job Description · In your job you will · Participate in fuel cell related simultaneous engineering projects · Participate in PGL workshops for new products · Manufacturing process design and set up according to Bosch Production System, including drawing confirmation · Leading pro ...
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ASRS Engineer
4天前
Barco Wuxi, 中国Key Responsibilities: · 1) Support the ASRS warehouse commissioning, startup and daily operations. · 2) Before Start up: · Support onsite project activities such as detailed engineering reviews, 3D Model Reviews, etc. · Support development of ASRS equipment strategy and maintena ...
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Bosch Wuxi, 中国 全职Job Description · Build up shop floor organization · Train and qualify the workers · Evaluate the performance of the workers according to guideline · Manage and motivate the workers to achieve the required production targets · Follow up the production plan to meet the customer re ...
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Microsoft Wuxi, 中国 全职Overview · With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers c ...
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Caterpillar Wuxi, 中国 OTHERJob Description: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating strong ...
Support Engineer - Wuxi, 中国 - Microsoft Corporation
描述
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
In Modern Work (MW), we help our customers get and stay productive with Microsoft 365 product families.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Response and Resolution
• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
Readiness
• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
Product/Process Improvement
• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
Qualifications
Required
3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Knowledge of MS Office Applications (Word, Excel, PowerPoint)
• Understanding of client, server, networking, and Internet technologies fundamentals.
• Database skills for SQL Server Development , SQL Reporting services.
• Experience in network operations, software support or I.T. consulting.
• Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.
Experience in one or more of these areas desirable
• Knowledge about the following areas in SharePoint
o User Administration
o Site administration
o Shared Service Provider Administration
o Service Applications.
o OCSI – Office Client Server Integration).
o Troubleshooting issues with Office Web Access.
Language Qualification
Mandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ) .
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