- The role holder supports branch on greeting and identify customer's needs, providing excellent service and guiding customers to use digital channel, to provide assistance in queue management, branch merchandizing display and skillful making referral on bank products. And also supports outreach acquisition activities smoothly and successfully.
- During Internship, no sales work should be involved however the role holder should get well prepared on Bank knowledge, in order to start to work as an employee smoothly once obtained graduation certificate.
- Meanwhile, the job holder should maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control to minimize the likelihood of it occurring. Requirements
Intern CSP WPB - Shenzhen, 中国 - HSBC
描述
Wealth and Personal Banking (WPB)
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.
We are currently seeking an experienced professional to join our team.
In this role, you will:
To be successful in the role, you should meet the following requirements:
In-branch:
1) Good communication skills especially in both verbal and written English
2) Strong skills in Excel and PowerPoint
3) Have strong learning ability and an work under pressure
Outreach:
1) Data consolidation and analysis,
2) Desk research on market data/research report
3) Work with RO for daily operational support;
4) Assist on team's projects and events
5) Team admin tasks, meeting arrangement, activities facilitation
6) Any other ad-hoc tasks assigned by managers