Customer Service Representative - 广州市

仅限注册会员 广州市, 中国

2天前

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与客户建立良好的关系。 · 负责相应客户的销售预测并确保一定的准确性。 · 负责销售订单的处理,跟进订单生产以及交货情况。 · 负责处理客户非质量的投诉,联系相关部门处理,跟进处理状况,反馈处理方案给客户。 · 5.负责回复客户的咨询,维护客户关系,提升客户满意度。 · 负责编写服务KPI报告。 · U8 系统中有关数据的维护。 · 8.跟进并管理客户特殊需求,跟进相关客户的特殊需求项目。 · 跟进客户相关的其他项目。 · 月度发票处理,协助财务收回货款。 · 发送客户相关日报表、跟进异常订单。 · 如担任部门信息安全专员需负责部门的信息资产识别,风险评 ...
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