China HUB IT Site Delivery Manager - Beijing

负责金融银行业客户的IT Helpdesk服务全生命周期管理,统筹多语言、多时区、多合规要求下的端到端服务交付(包括一线/二线技术支持、事件/问题管理、服务台运营、客户体验优化等),主导服务团队高效运作,确保服务SLA/KPI达成,同时推动服务持续改进与客户满意度提升。 · 统筹IT Helpdesk服务的整体规划、落地与交付、资源协调、质量监控及持续优化; · 主导服务合同的执行,确保服务范围、SLA/KPI目标、成本目标与客户满意度目标的实现; · ...

该职位负责金融银行业客户的IT Helpdesk服务全生命周期管理,统筹多语言、多时区、多合规要求下的端到端服务交付(包括一线/二线技术支持、事件/问题管理、服务台运营、客户体验优化等) · 项目管理与交付:统筹IT Helpdesk服务的整体规划、落地与交付、资源协调、质量监控及持续优化; · 团队与流程管理:全球化Helpdesk团队(总部在中国),制定培训计划(IT技术技能、客户服务意识,安全合规意识,等等); · 客户关系与价值提升:主动收集客户需求,推动服务范围扩展或升级; · ...

This position is responsible for managing client relationships and overseeing day-to-day operations to ensure services are delivered on time and within budget.Serve as the main point of contact building strong relationships and managing client expectations. · Oversee day-to-day o ...

The Service Delivery Manager plays a crucial role in ensuring the successful delivery of services to clients. · Serve as the main point of contact for clients. · ...

Carry out full life cycle data product project management in accordance with company process specifications including team formation project planning demand management progress tracking quality control risk warning assessment project closure and other project process management ...

This role involves actively contributing to incident management and gaining exposure to DevOps practices. · ...

We are seeking an experienced Service Delivery Manager to join our team in Malta. As a Service Delivery Manager, you will be responsible for providing end-to-end ownership of customer service contracts and building relationships with customers to ensure renewals year on year of m ...

Manage IT delivery for retail customer service and accounting team. · ...

This job involves managing projects for new industry customers based on company products and strategies. · Responsible for project planning, implementation, and daily management, · effectively control and manage project costs, personnel, schedule, quality, · risk. · ...

We are looking for people who are determined to make life better for people around the world. The Associate/Manager, Regulatory Delivery Excellence (RDE), China Regulatory Affairs is responsible for activities related to the regulatory registration management processes and submis ...

This role ensures projects across the region are investable, resilient and ethical. Your expertise will shape initiatives that balance progress with purpose creating a sustainable legacy for industries driving the region's future. · ...

Building Sustainable Capital Projects for Asia Pacific's Future Asia Pacific's rapid growth in renewable energy, mining and infrastructure demands responsible development. ERM's Capital Project Delivery Team leads this transformation, helping organizations design, permit, and ope ...

Job summary · Building Sustainable Capital Projects for Asia Pacific's Future · A key role leading delivery of complex projects helping clients achieve sustainable outcomes, · fostering teams, applying technical expertise to strengthen consulting capability. · ...

+ Manage all resources to ensure client marketing needs are met · + Lead and monitor day-to-day activities; proactively identify new business building insights and opportunities · + Work with other departments to develop and execute strategies that will build client business+ Man ...

As a Design Project Manager you will drive clarity and structure across design initiatives within our global team of professionals. · ...

Drive clarity structure and predictability across design initiatives within global Design team of professionals. · ...

We are looking for a strong delivery-focused project manager who thrives in complex environments, brings order to ambiguity, and enables design teams to execute efficiently at scale. · Drive and coordinate the delivery of design initiatives across multiple product areas and works ...

We are supporting our client, an international organization in the search for an experienced Program Manager to join its team. · ...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible We are renowned for our technical excellence and leading innovations and for making a difference to our clients and society Our workplace embraces diversity and inclusion – it's a place ...

The Planner – Group Managed Services will be responsible for coordinating and optimizing service delivery across various teams. · This role involves strategic planning, resource allocation, and ensuring that projects align with organizational goals. · Team Structure: You will wor ...