Head of Vertical - Shanghai, 中国 - Bollore Logistics Asia Pacific

描述

Strategy and overall governance

· Cluster responsibility to develop major key customers within the Vertical Market Industrial/ E-Mobility, including annual planning for revenue, volumes, GP and DSO/AR in line with the agreed target budget.

· Responsibility for vertical growth, including strategy mapping, account penetration, active customer relationship management and business improvement initiatives - this includes a strong understanding where specific capabilities need to be developed to meet customer expectations.

· Act as the bridge between strategy and operations, is responsible for establishing and for planning projects, initiatives, policies and/or program changes that are necessary to support the strategic goals established at higher levels

· Team management and coach of KAM and BD performance.

Business Development

· Present a strong Pipeline / HiPo list on a monthly basis - to prepare offerings and work on customer relationship at an early stage

· Manage and oversee own personal and team sales opportunities

· Manage the teams to develop strategic relationships and expand business within specific networks, organizations, and associations.

· Attend customer meetings to promote specific vertical Value-added services

Account Management

· Identify and cultivate close relationships with key customer and account contacts

· Developing, organizing, and managing regulatory compliance and quality process controls, KPI and Performance Measurement, as well as Reporting Processes to meet internal and external industry requirements.

· Point of escalation to customer related service and quality issues of high importance

· Driving the contract management process and integrates subject matter expertise about legal, risk, compliance, etc.

Network Engagement and communication

· Close engagement with the GAM/RAM and VM Heads for alignment and guidance into the strategy

· Strategically partner with all relevant internal country organizations, divisions and business units to ensure aligned business development and consistent service.

· Build up a strong internal network with BUs, Global Tender Management and Pricing as well as other needed stakeholders.

· Facilitates cross-functional communication and education to ensure awareness of the vertical capability within the entity

and beyond.

Marketing and Solutions

· Identify and search for potentials service needs and develop across the BU's innovative and profitable solutions to

· complex and sensitive logistics issues of the Industrial/ E-Mobility industry.

· Oversees market research, monitor competitor's activity, and identifies customers supply chain trends.

In collaboration with Marketing Services teams: Establish new and creative multi-channel marketing campaigns to support the sales and account teams to deliver on annual revenue goals. Work closely to monitor campaign performance and optimize campaigns. Develop customer-facing materials

Requirements

· 10 years of experience in 3 PL industry for KA customers manager and business development

· Chinese Native. Bilingual English

· Team management skill is a plus.

· Good interpersonal skills

· Goal oriented individual, motivated self-starter with excellent organizational skills and ability to multi tasks

· Good negotiation skills

· Must have Good verbal and written communications skills in both English and Chinese .

· Must have a natural excellence in communication

· MS Suite proficient

· Capacity of analysis and synthesis

· Knowledge and experience in sales in 3PL industry

· Operational experience (sea, air or CS) is a plus

Benefits

Social Insurance