Facilities Manager - Beijing, Beijing

仅限注册会员 Beijing, Beijing, 中国

2个月前

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要求 · 大专及以上学历; · 具备有供应商管理经验及团队管理经验; · 具有组织协调能力及沟通能力; · 5年以上外企工作经验; · 5年以上软服务经理经验; · 职责 · 制定并不断优化服务标准、操作流程及监督机制。以提升整体服务质量。 · 全面负责客户现场软服务的日常运行统筹管理与执行,确保服务质量符合标准,包括对保洁、绿植、虫控、餐厅、班车等分包商的质量控制和日常管理,确保服务标准与合同要求一致,提升客户满意度。 · 协调Helpdesk团队处理业主报修、咨询等事务,处理客户投诉或特殊需求,推动问题闭环解决提升客户满意度。 ‌ · 管理软服务团队 ...
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