人力资源总监 - 吉林北大湖假日酒店 Director of Human Resources - Holiday Inn Jilin Beidahu - Jilin, Jilin

Job summary

The Director of Human Resources will drive human resources initiatives, such as recruitment, hiring, compensation, benefits, employee relations, and training programs, to ensure hotel team members' behavior is compliant. You will also focus on creating a positive team culture while ensuring guests receive a unique experience, injecting energy into the brand. Additionally, you will provide human resources guidance to the hotel general manager and leadership team.

Responsibilities

• Develop plans to promote team collaboration and create a positive work environment for all team members.
• Support and manage annual employee satisfaction surveys.
• Provide human resources principles training and education to manager-level employees to improve output and performance.
• Welcome new team members and provide onboarding training.
• Maintain and update all employee records and files, ensuring all information is accurate and up-to-date.
• Ensure compliance with recruitment standards and applicable laws and regulations.
• Establish good relationships with external parties.
• Plan and distribute human resources department employee work according to hotel or company regulations and policies, and make suggestions or preliminary proposals on employee wages, work procedures, or other human resources-related matters.

Benefits

• Use innovative methods to motivate and inspire employees to provide unique experiences for guests.
• Actively interact with guests, listen to feedback, build good relationships, and understand channels for employees to improve guest satisfaction.
• Collaborate with department managers to develop various initiatives to achieve service standards and continuously improve guest experiences.
• Assist in developing human resources budgets and implementing them according to budget.
• Manage employee staffing and personnel configuration standards to manage costs.
• Reduce financial risks caused by employment relationships.
• Understand and analyze local salary and welfare levels to ensure the hotel provides competitive benefits.
• Improve the hotel's and brand's reputation in the local area, encouraging employees to actively participate in local community activities.
• Ensure compliance with relevant labor laws and hotel or company policies and procedures.
• Investigate and research problems that occur during work, understand the facts, and promptly discover potential risks that may harm the hotel or company, and promote problem-solving through various employee relations projects.
• Collect and manage exit interviews, personnel turnover statistics, absenteeism reports, and other data, analyze personnel trends, training needs, and existing management problems.
• If the hotel has a labor union organization, it may need to manage labor relations matters and represent the hotel in related dispute resolution, arbitration, and contract negotiation work.

工作描述