Standard Chartered Bank Ltd

Senior Officer- RLN HK Credit Card Origination (BB-EF89E)

Found in: Neuvoo CN

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate Business Perform day-to-day operations, such as SV, system input according to DOI and relevant procedure within the risk and control framework. Execute and monitors workflow to ensure that processing/ documentation is delivered in accordance with required Standards. Contributing ideas for improvements of processes and procedures. Support and encourage others to practice in professional manner that reflect LnL RLN Origination CARD HK service quality. Ensure to report line manager all irregular issues and potential risks at the first time. Support CN / HK business according to business requirements and team arrangement. Processes HK Credit Card People and Talent Ensure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes / judgment. Network internally with colleagues to solve issue and improve efficiency. Continue to seek improvement in team and operational process to achieve service and performance excellence. Be a catalyst and a key team member in driving team activities. Risk Management Money Laundering Prevention Responsible for any Money Laundering & Suspicious Transactions. Responsibilities also include the reporting of any suspicious transactions. Ensures that appropriate internal controls are in place and operating effectively. Staff should follow the code of conduct strictly, ensure the client information is secured and protected from leaking. Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Banks Conduct Principles [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

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