Hang Seng Bank

Vice President, Core Card Products (BB-DF833)

Found in: Neuvoo CN


Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.
Should you join our Unsecured Loans business, you will have the opportunity to formulate marketing and product development programmes; participate in developing sales and credit strategies, operations and customer services; and gain the experience and exposure needed to become an all-round professional in consumer credit.
We are currently seeking a high caliber professional to join our department as Vice President, Core Card Products.
Principal responsibilities:
  • Responsible for formulating card product strategies, implementing marketing programmes to grow the card-in-force of Hang Seng branded core credit cards and achieve other KPI of business targets
  • Manage the portfolio of credit cards to grow the card base and usage, as well as assist in the development of new product features to expand card portfolio and co-ordinate with internal departments to enhance customer experience
  • Maintain good relationship with external business parties required to build card value proposition such as joint promotion partners and card schemes to solicit their supports and explore new business opportunities
  • Manage card product marketing budget
  • Lead a small team of card product professions to drive product development and card marketing initiatives to deliver the business targets in terms of portfolio CIF, new cards target, and product portfolio performances
University degree in Business Administration or a related discipline Minimum 8-10 years of banking experience with at least 3 years at managerial grade, preferably with exposure to marketing / card business Strong business acumen and good sense with numbers Excellent interpersonal, analytical and project management skills Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

calendar_today18 hours ago

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