Bose Corporation

Dedicated Order Analyst (BB-B8BB9)

Found in: Neuvoo CN

Description:

Job Description

Requirements

As a member of our Automotive Systems Division, you will be working in our Shanghai office supporting our Chinese domestic and Joint Venture customers.

You will be part of our Global Account Specialists team responsible for performing order-to-cash process related tasks including setting up new customers in SAP, price maintenance, managing customer orders, issuing VAT invoices and supporting accounts receivable and cash collections.


As an Account Specialist you will:

  • Perform contract review on any new price agreements, communicate with customers to revise them and manage price updates in our ERP system accordingly.
  • Complete new customer setup in SAP
  • Manage customer orders before and after SOP with proper internal and external communication and order / scheduling agreement setup in SAP
  • Support timely VAT invoice issuing and submission to our customers
  • Support accounts receivables reconciliation for timely cash collection.
  • Communicate with OEM and Tier 1customers by email, telephone or occasionally in person for any order or payment issues or other inquiries
  • Manage customer portal site to receive orders, to submit invoice information, to monitor payment status and to gain other information.
  • Clarify any new customer requirements for order-to-cash process and support to define our internal processes to satisfy these requirements
  • Collaborate closely with Account Managers as well as with other team members both locally and globally
  • Support internal forecasting activity by securing latest forecast data from the customer or their portal and by maintaining data in our business planning system
  • Support internal reporting and process control
  • Implement and document new or changed processes
  • Demonstrate continuous improvement by proposing and completing local improvement initiatives and participating in global initiatives.
  • Ensure Best Business Practices regarding communications, collaboration and escalation as needed.
  • You will be expected to work with various members of our customer team, especially account managers, program development managers, supply chain planners and finance team; and externally with our customers’ purchasing, order management and accounts payable departments.

    Skills

  • Demonstrated experience with order to cash process. Ideally in automobile industry.
  • Very good SAP SD module knowledge and MS Office skills.
  • Excellent organizing, process alignment and problem solving skills.
  • Chinese native speaker with good written and verbal English skills.
  • Ability to prioritize among multiple tasks and work effectively in a multi-cultural team across several time-zones.
  • Education

    University degree preferred

    Job Category

    Order Management

    calendar_today21 hours ago

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    info Full time

    location_onShanghai, China

    work Bose Corporation

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