Guest Services Manager 宾客服务经理 - Ningbo, Zhejiang

Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. Provides functional assistance and direction to all departments. Cooperates coordinates and communicates with other hotel departments as requi ...

Server at IHG Hotels & Resorts. · We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. · ...

+Process all incoming and outgoing calls accurately and courteously 正确并礼貌地处理所有打进和打出酒店的电话。 Records and controls accurately wake up calls 准确记录并管理叫早服务。 Pages guests in co-operation with concerned departments 与相关部门合作,对客人进行呼叫。 · +Handles guests needs or requests and reports complaints ...

We are looking for someone who can handle guest calls accurately and courteously. · As a server at Holiday Inn Resorts you will assist guests with international calls, · dining on some tasty eats, · a refreshing pool, · and discover our activities.Taking care of all incoming phon ...

At Holiday Inn Resorts, we know a lot goes into planning a holiday. · ...

We are now looking for a driven Account Manager to join our team in China. You'll ensure the creation and delivery of optimal value for the customer by matching our Total Solutions Offer to the customer needs. · Managing Sales · Demonstrate delivered added value through Customer ...

We are now looking for a driven Account Manager to join our team in China. In this role, you’ll ensure the creation and delivery of optimal value for the customer, by matching our Total Solutions Offer to the customer needs. · ...

We are now looking for a driven Account Manager to join our team in China. In this role, you'll ensure the creation and delivery of optimal value for the customer. · ...

Operation Manager for Hotel Indigo in Ningbo to inspire guests to make unique discoveries through meaningful connections to the diverse people, places, · and cultures of the local area. · ...

【岗位职责】 1. 为客人提供热情周到的接待。 2 .熟悉部门工作细则和流程。 3. 执行主管/经理安排的其他相关工作。 · 【岗位要求】 1. 热爱服务行业,具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。 2. 有对客服务相关实习/兼职经验。 3. 有强大的人际关系技巧。 4. 具有较强的宾客服务意识及专业技能。 5. 有志在酒店行业发展。 · Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. ...

As a hotel general manager you will be responsible for managing daily operations of the hotel to maximize revenue and profits. · Develop and implement plans and measures consistent with hotel service concept to enhance team integration · Develop succession planning for team membe ...

【岗位职责】 1、负责全日餐厅的迎宾接待工作,热情礼貌地迎接和引导客人,确保客人获得良好的印象 2、合理安排客人座位,协调餐厅服务员的工作分配,确保用餐区域高效运转 3、熟悉餐厅菜单及特色菜品,能够为客人提供基本的菜品介绍和推荐 4、处理客人预订信息,准确记录并传达客人的特殊需求(如生日、纪念日等) 5、协助处理客人投诉及突发情况,及时向上级反馈问题并跟进解决 6、维护餐厅前厅区域的整洁与秩序,确保符合酒店服务标准 · 【岗位要求】 1、形象气质佳,亲和力强,具备良好的服务意识和职业素养 2、具备基本的英语沟通能力,能够应对简单的英文接待 3、具备较强的 ...

The Human Resources Manager will be responsible for driving human resources initiatives such as recruitment, hiring, compensation and benefits packages to ensure hotel team members' behavior is compliant. You will also be dedicated to creating a positive and uplifting team cultur ...

Front Office Manager responsable for the overall direction and administration of the Front Desk operations in line with company policies and procedures to ensure efficient service delivery. · ...

【岗位职责】 1、掌握所负责楼层的住客状况,提供对客服务。 2、管理好楼层定额物品,严格控制客用品消耗,做好废品回收。 3、负责对结帐房间的查房工作。 4、负责查收宾客洗衣、酒水的送回和补充工作。 5、负责楼层公共区域卫生的清洁工作和房间的清洁工作。 6、负责杯具的清洁与消毒工作。 7、负责脏布草的收集、更换与新布草的折叠、摆放工作。 8、完成易耗品的每期盘点工作。 · 【岗位要求】 1、高中以上学历。 2、有1-3年以上客房工作经验。 3、身体健康,相貌端正。 4、接受过正规客房服务工作培训。 · Hotel Indigo is an upper-up ...

We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. As Director of Finance you should provide financial analysis data and supervise hotel assets in order to make better decisions for increasing profitability. · Manage daily work ...

We are seeking an experienced · Premium Relationship Director to join our team.In this role you will develop our premium elite customer base by establishing long term relationships with assigned clients. · ...

HSBC International Wealth and Premier Banking (IWPB) · Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We hel ...

This position involves managing the daily operations of the spa center's private bath area, ensuring smooth service flow and a clean environment. · Provide professional private bath services to guests, including guidance on spa features and answering questions. · Conduct regular ...

【岗位职责】 健全各种问讯资料; 掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实; 处理总台工作中的差错,处理宾客有关投诉; 负责总台财产、设备的使用管理和保养工作,及各类资料的收集、存档及管理工作; 检查每日的报表是否有误,并及时纠正; 建立体质良好的宾客关系,努力增加客房销售。 · 【岗位要求】 有同岗位工作经验1年以上; 有良好的团队领导精神及执行力。工作认真负责,作风正派; 熟练掌握前厅部工作的各个环节和程序; 身体健康,品貌端正; 掌握酒店管理基础知识,善于同宾客交往、沟通,处理周 ...