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    Regional Service Management APA - Shanghai, 中国 - ZF Group

    ZF Group
    ZF Group Shanghai, 中国

    发现在: Talent CN S2 - 3天前

    ZF Group background
    描述

    Req ID Asia Pacific Co Ltd, China

    We are looking for a new colleague of Regional Service Management APA at our location in Xuhui, Shanghai.

    Your Tasks:

  • Support for successfully fulfillment of Demands (Projects/small Orders/Requests) for Region Asia Pacific focusing on IT standards, business satisfaction, operational excellence, training/ communication and user experience, Support
  • Standard activities on Service Delivery and Service Operation – Production Application Support, monitoring, control, Server Management, Network Management etc.
  • E2E Accountability Business and Technical Services.
  • Assure E2E Application Service, Launches and Rollouts and Service Delivery/Operation in compliance with IT Guidelines, leveraging IT strategy and business satisfaction.
  • Guidelines to handle Production IT Services and Quality solutions during lifetime cycle leveraging IT Strategy and business satisfaction.
  • Enable and contribute for Service Delivery/Operation within the IT Processes (ITIL) leveraging IT strategy, global structures, shared services and strategic partnerships.
  • Business and Technical Services to improve business satisfaction and service costs.
  • Lead and drive programs and roadmaps to support business change .
  • Support and frame conditions for Application Service and Operations/Service delivery.

    • Your Profile:

  • IT Management professional
  • Leadership experience
  • Operational excellence, critical thinking, communication and research skills
  • In depth business understanding – IT operations in a factory environment
  • SCADA, MES and IT Manufacturing Solid Knowledge.
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