- Covered area AIR and LCL results
- Lead the team to drive the sales/customer pipeline;
- Drive sales excellency by managing the teams through sales performance mechanism; sales productivity and minimum sales standards;
- Share best practices and case studies;
- Drive Job file management excellence to include highest levels efficiency and accuracy.
- Ensures consistent delivery in line with the brand.
- Drives and builds strong relationships with customers.
- Plans and deploys the understanding of customers' businesses and needs.
- Reviews team performance, including customer experience, operations, and identifies possible issues in order to provide a better service and financial results.
- Drives overall continuous improvement opportunities and change
- Drives sales management excellence and delivers agreed sales targets.
- Coach, motivate and build a high performing team.
- Closely collaborate with other teams within and across district.
- Actively build strong relationships with customers.
- AIR product team
- LCL product team
- All customers
- Bachelor's degree or equivalent in business or related field/ Supply Chain and logistics experience will be preferred.
- Minimum 8 years of experience in logistics freight forwarding.
- Minimum 3 years of experience in people management.
- The position requires good written and verbal communication skills.
- Fluency in English and local language.
- Proficient in Microsoft Office applications and other technical software
- The ability to effectively use technology (laptop phone, etc.) to communicate and maintain productivity while travelling is required.
- Others
- Deliver a superior customer experience.
- Develop strong sales pipeline and achieve district sales targets.
- Proactively identify and mitigate issues.
- Coach, motivate and build a high performing teams.
- Lead by example, inspire and energize the teams.
- Actively build strong relationships with customers and ethics compliance.
Direct Transport Sales Manager, AIR&LCL_PRE - Shanghai, 中国 - Maersk
描述
Reports to
GCA Direct Transport Sales Air & LCL Manager
Purpose of the Role
Being responsible for driving forwarding business development and performance delivery across the area. Ownership the area sales and customer coverage, pipeline and actual sales performance management and delivery.
Leading the team to hunt new Air and LCL business including local forwarders/coloaders.
Key Responsibilities and Geography
Accountability
Management, especially for file management and overall efficiency improvement.
Primary internal stakeholders (key interdependencies)
Primary external stakeholders
Required experience & skills
° Thorough understanding of air freight market drivers.
° Preferably a prior understanding and experience with responsible market.
° Strategic and innovative mind set
° Strong Customer Experience Understanding
° Strong people management and interpersonal skills.
° Adaptability to changes in the work environment – managing competing demands and has ability to solve complex problem.
Criteria for Success