数码产品技术支持团队项目经理 - Changsha, Hunan

仅限注册会员 Changsha, Hunan, 中国

1个月前

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该职位来源于猎聘 职位描述: 1. 管理和运营呼入型电话技术支持团队,保障项目业绩交付目标达成; 2. 管理和优化人员效率,提升项目团队效率质量; 3. 分析并改善员工保有率,提升员工满意度; 4. 辅导并协助员工提升管理能力和管理技巧; 5. 理解并践行公司和团队文化,支持团队文化落地。 职位要求: 1. 本科以上学历,具有5年以上呼叫中心技术支持团队或者联络中心团队(100人以上)管理经验; 2. 具备较强的团队建设管理能力和计划能力;有较强的创新能力,沟通协调能力以及强执行力,带领团队高效运作,达成内外部目标; 3. 熟练使用质量分析工具,具备优秀 ...
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